Elevating Government CX eBook

Learn how organizations can use observability and digital experience monitoring (DEM) to modernize online services for citizens.

New policies, such as OMB’s memorandum on Delivering a Digital-First Public Experience (M-23-22), will transform the way the US government serves citizens online. However, leading digital transformations within government is no easy task. Datadog’s FedRAMP®-authorized observability platform helps IT teams modernize their digital offerings and optimize the government customer experience (CX).

Download our eBook for strategies that will help you improve CX through end-to-end observability and digital experience monitoring (DEM) tools. You’ll learn about:

• The pain points of today’s government customers
• The unique set of hurdles IT teams face in modernizing citizen-facing websites and applications
• The latest US government efforts to close the digital CX gap
• How one federal agency used Datadog to optimize CX
• How you can get the most out of your CX investments by accompanying them with modern observability tools