Product Brief: Incident Management

Resolve incidents faster with a unified observability and incident management platform

To meet the rising demands of customers, organizations need to scale their operations, introducing additional complexity and increasing the risk of disruptions. Despite the efforts to make every system fault-tolerant, outages and incidents can still occur. When these incidents happen, the primary goal is to resolve the issue as quickly as possible and minimize downtime. However, managing and resolving incidents rapidly within these complex, distributed environments is no easy feat.

In light of these challenges, organizations urgently need a clear, robust incident management workflow to restore services quickly, mitigate customer impact, and foster learnings—key elements in resolving incidents faster and reducing costs.

In this product brief, you’ll discover how Datadog Incident Management can:

• Improve your response with monitoring data from across your stack
• Instantly ​build a collaborative and dynamic response team
• Establish a single source of truth for incidents and learnings across your organization