When systems turn red, how can your DevOps team bring them back to green quickly? The stakes are high: distributed technologies, multiple stakeholders, and pressurized situations. Success comes down to the robustness of your incident response plan.
If incidents could be planned for, they wouldn’t be incidents; but organizations can hone their response protocols by leveraging tools like on-call scheduling and incident management to increase the likelihood of successful remediation. This guide outlines a simple 4-step process for ensuring your organization’s response to incidents is as efficient and effective as possible.