Incident Tracking

Save time and resources on tracking incidents

Seamlessly pivot between metrics, traces, and logs to find the root cause of an incident.

Troubleshoot incidents faster by monitoring all of your data in one place
Simplify your incident tracking with automated out-of-the-box workflows
Improve customer experience; reduce MTTR and downtime with streamlined processes and centralized communication
Spend less time troubleshooting incidents and more time on product development

Deploy full stack incident tracking

Centralize critical signals from any application to accelerate incident tracking.

Leverage automatic integrations with the communications tools you already use
Unify alert data, SLOs, real time tracking widgets, and collaboration tools into one platform
Quickly declare incidents and start troubleshooting directly from triggered alerts, errors, and security signals

Simplify incident tracking and documentation

Solve future incidents efficiently with simplified remediation and postmortems.

Resolve incidents in full context with readily-available postmortem documentation from past incidents
Conduct root cause analysis faster with related anomalies, metrics, and stack traces grouped together automatically
Automatically generate postmortem documentation with timelines and Datadog Notebooks to track incident progress and outcomes

Troubleshoot incidents faster with better communication

Collaborate across teams in timelines and notebooks for tracking incident progress in real time.

Track incidents from detection to resolution with no context switching
Bring in relevant people and teams instantly with tagging and real-time collaboration
Notify stakeholders regarding any incident updates using their preferred method of communication directly from Datadog

Synthesize incident tracking data with the click of a button

Understand the severity of incidents and monitor the health of all your services with real-time, critical dashboards
View all of your incidents on timeboards, timelines, and dashboards and add notes with one click
Create, track, and report on business critical SLOs directly from preconfigured dashboards