We are thrilled to announce that Datadog has been named a Leader in the Forrester Wave™: AIOps Platforms, Q2 2025. We believe this placement reflects Datadog’s commitment to offering an AI-driven platform that enables customers to observe and secure systems, orient teams, and take action in one place.
Datadog sits within your most critical workflows, processing trillions of telemetry data points every hour through your alerts, service maps, teams, on-call schedules, and more. We enrich this with your unstructured semantic data from chat conversations, call transcripts, documentation, code, and other sources for vital context into your systems.
Using generative AI and machine learning across all of this information, Datadog provides a comprehensive understanding of what’s happening in your systems, why it’s happening, and how your DevOps and business teams can solve problems together. Datadog helps you accelerate decision-making and operations to improve performance, reliability, and security through its:
- Platform AI engine that automatically surfaces performance problems in your applications without any manual setup or configuration
- Agentic AI that uses complex reasoning to connect the dots between data, context, and teams, helping you get from alert to root cause and fix within minutes, rather than hours
- Event correlation that centralizes and groups third-party alerts, events, and changes, eliminating redundancy and intelligently correlating them to provide actionable insight contextualized with related telemetry so the right teams can focus on what matters most
- Automation that allows you to take action on your systems immediately, from responding to minor disruptions before they turn into major incidents to building custom apps that enable teams to provision, manage, and scale best practices proactively
With Datadog’s unified monitoring and AIOps features powered by generative AI and automation capabilities, you benefit from a single platform for observability, security, and remediation. This enables organizations like Tecsys to reduce mean time to resolution, spend less time on normalization and centralization of third-party data, and consolidate tools with a single platform.
“With Datadog’s Event Management, we’ve fundamentally changed how we correlate alerts by cutting through the noise and reducing redundancy. Now, instead of grappling with multiple incidents from the same root cause, we get one consolidated incident in our incident management tool. This streamlined approach has transformed our operations by simplifying the work of our Site Reliability Engineers and reducing our alert incidents by 69 percent,” said Martin Côté, VP and Head of Infrastructure at Tecsys.
We believe that customer feedback is a core aspect of analyst reports, and we feel that our recognition reflects the value that Datadog delivers to our users today along with our future investments across the platform. This is just the start, and we’re excited to push the boundaries of AIOps, fueled by the feedback and support of our incredible customers.
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